Shipping policy

PROCESSING TIME & RUSH ORDERS Our products are handcrafted in small batches. This means that a small processing time applies to orders before they ship. We do often carry some products on a ready to ship basis, so be aware there's a chance we'll dispatch sooner than stated. Processing time is currently: 3-5 Business Days Processing time has no bearing on shipping times, and is always in addition to shipping time. RUSH orders will be accepted on an individual basis. Please contact us if you are in a rush and we will let you know if we are able to process your order ahead of others, for a small fee depending on order size. Our processing time is updated regularly and we always aim to ship sooner where possible. SHIPPING All our packages are dispatched from our home in southern Ohio. We carefully package each item to ensure the risk of damage in transit is extremely unlikely- however in the event of breakages please document upon arrival with images and contact us within 7 days for replacements. Whilst we can't be held responsible for shipping issues, with documented evidence we will happily send replacements free of charge in the event of breakages.